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Chris Beneke has extensive experience in IT support and analytics, currently serving as a 1st Line IT Support at ScS - Sofa Carpet Specialist since January 2021. Prior to this role, Chris held several positions at Balfour Beatty Construction Services UK, including IT Service Desk Analyst, where responsibilities included managing incidents and service requests. Chris's career began at British Airways, where multiple roles spanned IT Asset Management, Project Leadership, and Service Desk Management, focusing on software license optimization and team productivity. Additional experience includes working as an ICT Service Desk Analyst for BT South Tyneside and as an IT Service Analyst for Modis International. Chris's educational background includes studies at Oxford Brookes University, The University of Huddersfield, New College Durham, and East Durham College.