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Diane Viera, Executive Vice President/COO, joined Historic New England in 1995 as the organization’s first marketing director. As executive vice president and chief operating officer, she works closely with President Cipolla and Historic New England’s leadership team on administrative and operational matters, and leads institutional initiatives. Ms. Viera oversees the external affairs group, comprising the visitor experience team, information technology team, development team, marketing and membership team, and community engagement. Prior to joining Historic New England, she worked in corporate communications for FM Global, public relations for the AD/COM agency, and as a reporter. She holds a Bachelor of Arts degree from the University of Bridgeport, and has completed social enterprise executive education programs at the Harvard Business School and Kennedy School.