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Susanne N. is a skilled professional with extensive experience in customer service, accounting, and regulatory affairs. Currently serving as a Customer Experience Specialist at Xero since March 2023, Susanne has also held the position of Director at SNE International Pty Ltd since July 2021, where expertise in regulatory consulting for medical device registration in Australia is demonstrated. Previous roles include Accounting Officer at Gearlio Pty Ltd and Customer Service & Administration Officer at Lite Vision Pty Ltd, showcasing a strong background in accounting practices and customer engagement. Susanne holds a Master's degree in Accounting from Swinburne University of Technology and a Bachelor's degree in Banking and Financial Support Services from the Banking Academy of Vietnam.