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Victoria Thomas is an experienced professional in customer success and content management, currently serving as Associate Director at Signal AI since February 2024. Victoria has held various roles at Social360 since March 2011, including Associate Director, Associate Global Content/Business Development, and Social Media Editorial Consultant, focusing on corporate social media monitoring and bespoke report production for communications professionals. Prior experience includes a freelance Account Manager position at Cake Group in 2011, where Victoria supported a major campaign for British Airways during the 2012 Olympics, and an Account Manager role at Parys Communications from August 2007 to January 2011.