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Mel Jepson (Hennessey) has a diverse work experience spanning various industries. From 1998 to 2010, they held the position of Administration Officer - Football at Charlton Athletic Football Club, followed by a role as Ticketing Agent from 1998 to 2000. In 2011, they worked as The One Service - Office Administrator at St Giles Trust. Mel then joined TTG Training CIC in 2015 as an Office Manager, where they worked until October 2018. Concurrently, from 2016 to 2021, they served as an Accounts Manager at Greenlight Games Ltd. In 2018, they also took on the role of Accounts Manager at Eltham Escape Rooms until January 2021. Most recently, Mel worked at Social Finance, starting as The One Service - Office Manager from August 2012 to June 2015. Mel then transitioned to roles in human resources, serving as an HR Co-ordinator from July 2015 to January 2018, HR Manager from January 2018 to the present, and currently holds the position of Associate Director Human Resources as of July 2021.

Mel Jepson (Hennessey) attended Townley Grammar School for Girls from 1991 to 1998, but did not obtain a degree or specify a field of study. Mel later pursued a Diploma in Child Day Care at ICS Learn. Additionally, Mel has obtained various certifications including Book keeping Level 1 & 2 from Sage UK, the Construction Skills Certification Scheme from CITB, Difficult, Dangerous & Disturbing Behaviour from Impact Training & Consultation Limited, an Emergency Aid Certificate from The Football Association, IOSH Working Safely from IOSH, a Level 3 Award in Education & Training from City & Guilds, Mental Health First Aid from Mental Health First Aid England (MHFA) Community Interest Company, Motivational Interviewing from MOSAIC, and Suicide Awareness from Mind. Specific dates of certification completion were not provided.