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Monique Kern is an experienced customer success manager currently working at Snubes since October 2021. Prior to this role, Monique served as Teamleiterin at AIC Service & Call Center GmbH from December 2019 to September 2021. Monique has a strong background in the tourism industry, having worked as a Tourismuskauffrau at TUI from August 2007 to November 2019, where Monique completed an Ausbildung in Reiseverkehrskauffrau with a note of 1. Monique holds a Diplom in Management, specializing in Tourism and Travel Services, from IST-Hochschule für Management, which was earned between March 2011 and August 2013.