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Brittany Hightower-Pfeil is currently serving as the Office Coordinator at Snohomish County PUD since April 2023. Previously, Brittany held the position of Program Manager at Appliance Recycling USA from February 2021 to October 2022, as well as at Recleim LLC from May 2016 to February 2021, overseeing operations for Appliance Recycling Programs. Brittany has extensive experience in customer care and program management, having worked as a Support Manager/Trainer in consultancy and as Retail Program Manager at Jaco Environmental Inc from August 2007 to November 2015. Key roles at Jaco included managing national utility appliance recycling programs and overseeing customer care departments. Brittany also gained retail experience as a Health and Beauty Department Manager at Grocery Outlet from October 2005 to July 2007 and is currently pursuing an Associate of Arts and Sciences in Business Administration and Management at Eastern Gateway Community College.