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Emily Rutledge is a skilled professional in customer success with extensive experience across various organizations. Currently, Emily serves as the Head of Customer Success at SnapStream, a position held since April 2021, and has advanced from Senior Customer Success Manager and Team Lead within the company. Prior experience includes an Enterprise Customer Success Manager role at Reflektive and multiple customer success management positions at Jobvite, including Senior Customer Success Manager and Customer Success Manager. Emily's career began at IBM as an Executive Partner and Customer Success Manager, followed by a tenure at CenturyLink as an HRIS Analyst and Support Team member.