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Taylor Hall is an experienced customer service professional with a diverse background in guest experience and client relations. Currently serving as a Customer Experience Specialist at Snappy since April 2021, Taylor previously worked as a Concierge at Vosges Haut-Chocolat from March 2017 to December 2020, where responsibilities included managing boutique operations, promoting luxury products, and maintaining client relationships. Prior roles as a Guest Experience Associate at both Shedd Aquarium and SEA LIFE Minnesota Aquarium involved ensuring positive visitor experiences and delivering educational content. Additionally, Taylor has stage management experience with Blank Slate Theatre, focusing on mental health and social issues. Taylor holds a Bachelor of Arts in Theatre and a Bachelor of Arts in Acting from Columbia College Chicago, completed in 2018.