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Jim Tsai has held several executive roles throughout their career. Jim started as an Art Director at AM Mark Labels, Inc., where they worked from 1990 to 1993. Jim then moved on to CGCG, serving as a Creative Director and Project Manager from 1994 to 1997. Jim then joined InterServ International Inc. as an Executive Producer, where they produced various game genres and managed teams of up to 250 people per project. Jim worked at InterServ from 1997 to 2009. Following that, Jim joined Perfect World Co., Ltd. as the President of Interserv studio, overseeing art production management and strategic planning. Jim worked there from 2009 to 2010. Jim then joined KongZhong Corp., where they served as an Executive Producer and was responsible for project direction, team building, and product promotion. Jim worked at KongZhong Corp. from 2011 to 2014. Jim then returned to Snail Games USA as Vice President, managing global business operations. Jim worked in this role from 2014 to 2015. Jim then became the Chief Executive Officer at SDE/Studio Wildcard, where they served from 2015 to 2020. Currently, Jim is the Chief Executive Officer at Snail Games USA, a position they have held since October 2020.

Jim Tsai completed their education history with a Bachelor of Fine Arts (BFA) degree in Graphic Design from Chinese Culture University, which they received between 1978 and 1981. Jim later pursued further education in the field of Graphic Design at ArtCenter College of Design from 1984 to 1985. Jim Tsai also obtained a certificate in Computer Graphics from Platt College-Los Angeles during 1985 and 1986.