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Steve Ernest has extensive experience in technical support and operations management, currently serving as the Technical Support Operations Manager at Snagajob since May 2011. Prior roles at Snagajob include Technical Support Manager, Advanced Support Specialist, and SMB Account Manager, contributing significantly to the company's mission of connecting job seekers and employers in the hourly employment sector. Earlier professional experience includes serving as an Operations Specialist at Healthcare Services Group, a Director of Environmental Services at the same company, and customer service roles at Dish Network and the Salem Avalanche Professional Baseball Club. Steve holds a Bachelor of Business Administration from Radford University, obtained in 2009.