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Stefan Jovanović is a Director of Operations at SMSHighway, overseeing the management of various functions such as routing, support, SMS Firewall service delivery, and A2P Monetization. Prior to this role, Stefan held positions such as Head of Routing, Senior Routing Manager, and Business Operations Specialist, gaining expertise in operational management, client relations, negotiations, and process improvement. With a background in Business/Managerial Economics from the University of Belgrade, Stefan brings a wealth of experience and leadership to their current role.