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James Grant is an experienced IT professional currently serving as a System Administrator at Smooth-On, Inc. since May 2020. Prior to this role, James held various positions at Altek Business Systems from October 2012 to May 2020, including Helpdesk Technician, Network Engineer, and Systems Administrator, where responsibilities encompassed tasks from print driver troubleshooting to server migrations. James began their career as a ResNet Technician at Kutztown University of Pennsylvania from August 2009 to December 2011, focusing on virus removal and general computer repair. James holds a Bachelor's degree in Information Technology from Kutztown University of Pennsylvania, earned in 2012.