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Jan Willems has extensive experience in management and support roles across various industries. Currently serving as the Manager Service & Support at Smits Assen B.V. - Jollein since January 2023, Jan oversees the Backoffice department, facilitating internal operations and client assistance. Prior to this role, Jan held the position of Manager Support and Planning at GPS-Buddy since October 2019, responsible for customer support and key account management. Jan's background includes significant leadership experience as a Customer Support Supervisor at TomTom Telematics, where oversight was provided for teams across multiple regions, and as Coordinator Operations Command Center at Prometric, focusing on critical issue escalation and quality assurance processes. Educational qualifications include a current program at NIMA and studies in project management and marketing at various institutions.