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Walter Finau has experience in various roles such as Manager, Director, Supervisor, and Representative in companies like SmithRx, SafeRide Health, Optum, UnitedHealthcare, VNSNY CHOICE Healthplans, Afortus Financial, and Thumbtack. Walter's responsibilities have included managing patient access programs, overseeing call center operations, providing NEMT services, training and coaching employees, and conducting quality assurance checks. Walter has also worked in lead generation, marketing, and customer service roles.