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Charles H. began their career at StubHub in 2015, where they held several roles including International Customer Service Supervisor, Customer Experience Supervisor, Global Cultural Transformation Team, CARE Team, Senior Team Lead, and Customer Service Representative. In 2019, they moved to SmithRx, where they fulfilled the roles of Sales Analyst Lead, Sales Opperations Analyst, Sales Enablement Analyst, and Member Support Specialist.

Charles H. attended Salt Lake Community College before graduating from Juan Diego in 2008 with a High School Diploma, with a focus in Computer and Design.