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Jim started his pest management career in 1988 with Anderson Pest Control as a technician servicing a wide variety of industries. He quickly advanced and in 1998 joined the Smithereen team as a Quality Control Inspector, ensuring the highest standard of service throughout the company. He currently is the Operations Manager of the northern territory from the north side of Chicago all the way to Madison, Wisconsin. His focus has always been on result-oriented service and 100% customer satisfaction. He is a positive force and is excellent at building business relationships with his customers and all his employees. He has solidified strong relationships and has developed the kind of loyalty Smithereen prides itself on. He is licensed in many IDPH pest control categories and attends many conferences to stay abreast of new industry developments.