Tyler Smith is an experienced professional with a strong background in client services and account management across various industries. Currently serving as an Account Coordinator at Smith System® since August 2023, Tyler has effectively managed the processing of over 50 purchase orders daily, achieving a 25% faster turnaround time compared to the previous year, and resolved over 300 warranty cases with a 95% customer satisfaction rate. Previously, as a Client Services Associate at Solais Lighting Group, Tyler oversaw 100 client accounts and implemented strategies that resulted in a 23% reduction in replacement product costs. In earlier roles at GoHealth and Overhead Door Corporation, Tyler demonstrated exceptional capabilities in customer care and benefits consulting, ranking among the top agents and driving significant revenue growth. Tyler holds an Associate's Degree in Animal Sciences from Texas A&M University-Commerce.
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