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Michael T. has over 20 years of experience in IT and data management, currently working as an Electronic Data Interchange Analyst at Smith Drug Company since May 2017. In this role, Michael has streamlined EDI processes and established trading partner relationships to enhance data exchange efficiencies. Previously, Michael served as an Information Technology Help Desk Coordinator, demonstrating proficiency in resolving technical issues while managing high ticket volumes. Prior experience includes a tenure at QS/1 where Michael tested software installations and ensured HIPAA compliance, and earlier roles in technical support at Progress Lighting and Spartanburg Technical College. Michael holds an Associate's degree in Computer Technology/Computer Systems Technology from Spartanburg Community College.