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Michaël Guillion is a seasoned professional with extensive experience in project management and customer success. Since January 2016, Michaël has served as a Customer Success Manager at Smile Open Source Solutions, focusing on client relationship management and project coordination. Prior experience includes a decade at Soat in roles such as Senior Project Manager and Fixed Price Portfolio Manager, overseeing contracts and guiding project teams. Additional roles include project management positions at Canal+, vente-privee.com, Pacifica, and L'Oréal, demonstrating a strong background in delivering solutions across various sectors. Michaël holds an engineering degree in Computer Sciences from INSA Lyon and a DUT in Software Development from the Institut Universitaire de Technologies du Havre.