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Laura Mouzard currently serves as a Senior Engagement Manager at Smile since September 2022. Previously, Laura held senior project management roles at Infostrates and Sweet Punk, as well as a Senior Digital Project Manager position at Sitel Group, where major projects included website redesigns and chatbot implementations for notable clients such as Fondation Ramsay Général de Santé and Lidl. Laura's earlier experience includes digital project management at At Event, where responsibilities involved managing a web-based collaborative platform for the health industry and event agencies. Additionally, Laura has experience in corporate communication at Airbus and customer relations in the travel industry with Thomas Cook. Laura's educational background includes a Bachelor's degree in Event and Business Tourism and multiple certifications in Agile methods and managerial training.