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Karen Fuser is an experienced marketing professional with over 20 years of experience in the field. Karen began their career in 2001 as a Marketing Executive at Littlewoods Shop Direct Group, followed by a role as Product Marketing Manager at Reader's Digest in 2004. In 2006, they joined Singtel Optus as a Marketing Manager for Loyalty and Growth, Prepaid Retention. Karen then moved to Vodafone Australia in 2011, where they served as Customer Experience Product Manager and Growth Marketing Manager - Prepaid Lifecycle. In 2017, they began working as a Freelance Marketing Consultant for Self, followed by a role as Group Marketing and Communications Manager at Yas Holding in 2020. In 2021, they took on their current role as Senior Manager, Customer Lifecycle and Experience at Smile.io.

Karen Fuser holds a BA (Hons) in Marketing from The University of Huddersfield. Additionally, they have obtained various certifications from various institutions, such as the University of Michigan, University of East Anglia, Coventry University, University of Leeds, Accenture, and Accenture Interactive. These certifications include "Innovations in Fintech - Expert Track" (2021), "Raising Capital: Credit Tech, Coin Offerings and Crowdfunding" (2021), "The Future of Payment Technology" (2021), "Cryptocurrency and Blockchain Technology Explained" (2021), "Innovations in Investment Technology: Artificial Intelligence" (2021), "Secret Power of Brands" (2020), "Foundations of Project Management" (2020), "Social Media Marketing" (2020), "Digital Skills: Mobile" (2019), and "Digital Skills: User Experience" (2018).