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Brandon Cermak has held various roles in the past seven years. In 2021, they were Manager, Live Chat and Senior Merchant Experience Manager at Smile.io. From 2019 to 2021, they worked as a Client Success Manager at Hotels for Hope. From 2017 to 2019, they were a Sales Development Representative at Chariot. In 2016, they held the role of Assistant General Manager at both Hyatt Place Austin Airport and Hampton Inn Austin-Round Rock. Finally, from 2014 to 2016, they were a Front Office Supervisor at Kalahari Resorts & Conventions.

Brandon Cermak obtained a Bachelor's Degree in Marketing Management from Concordia University-St. Paul between 2014 and 2018. In January 2017, they obtained a Hyatt First Place Training certification from Hyatt Hotels Corporation. In 2020, they completed a Certificate of Completion - Coding Bootcamp from The University of Texas at Austin in Full Stack Web Development.