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Ursula T. is an experienced operations manager currently overseeing major Canadian events at SME since January 2023, where responsibilities include managing budgets, timelines, and event functions, while ensuring client satisfaction. Previously, as a community coordinator at Young Life, Ursula T. developed over 200 events and increased program engagement by 67%. Additional experience includes teaching roles involving curriculum development and classroom management, translation services in multiple languages, and operational support in various nonprofit organizations. Ursula T. holds a Bachelor of Arts in English Studies from The Chinese University of Hong Kong and is pursuing a Master of Divinity at Tyndale Seminary.