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Richa Rani is a skilled professional with extensive experience in content operations and educator management. Currently serving as a Manager at Smartstaff since October 2021, Richa previously held multiple roles at Unacademy from February 2017 to October 2021, including Manager of Content Operations and Educator Relationship Manager, focusing on educator acquisition, retention, and support. Earlier experience includes working as a Social Media Analyst at Roadrunnr, where Richa addressed customer issues and facilitated resolutions with restaurants. Richa's educational background includes a Master of Arts in English and a Bachelor of Arts from St. Xavier College, Ranchi, as well as schooling at DAV Kapil Dev Public School and St. Thomas School.