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Josue Mora is a proficient analyst with extensive experience in workforce management and planning across various organizations. Currently serving as a Global Planning Analyst at Smartsheet since January 2023, Josue previously held roles at Kareo and Tebra, where significant contributions included implementing financial long-term headcount planning and leading workforce management teams to enhance customer experience. Josue's background includes a strong tenure at Amazon, progressing through multiple roles, including Customer Relations Executive and Sr. Workforce Analyst, where project management for escalations to executive teams was a primary focus. Overall, Josue Mora has demonstrated expertise in forecasting, staffing, and process improvement in dynamic business environments.