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Brent Forte is an accomplished Customer Success Manager at SmartSense by Digi, focusing on customer retention through innovative engagement strategies since September 2022. Previously, Brent served as General Manager at HYDROSEED INC from March 2021 to September 2022, leading a transition to paperless operations and enhancing efficiency by 40% through system optimization. Brent also held the position of General Manager at Polar Clean, LLC from December 2019 to March 2021, where significant process enhancements were achieved in collaboration with senior leadership. Earlier roles include Director of National Programs & Quality Assurance at Site Enhancement Services, where Brent contributed to 100% revenue growth, and Senior Zoning Specialist, effectively managing nationwide land use and permitting processes. Brent's career began as a Manager at Bruno's Pizza. Brent holds a Bachelor's degree in Advertising and Marketing from Indiana University South Bend.