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Sophia Bey is an experienced Customer Success Manager with a strong background in client onboarding and satisfaction management, having worked at SmartRecruiters since August 2022 and previously at Talentsoft from April 2014 to August 2022. At Talentsoft, Sophia managed a portfolio of major clients, focusing on product adoption, identifying client needs for upselling, and coordinating with internal teams. Prior experience includes positions as HRIS Consultant and Human Resources Manager, as well as tenure as Recruitment Manager at multiple organizations, specializing in client account management and recruitment processes. Sophia holds a degree from IAE FRANCE - Écoles Universitaires de Management.