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Daisuke Murakami is an accomplished professional in customer success and account management, currently serving as the Head of Customer Success at Smartpay since March 2022. Prior to this role, Daisuke held various positions at Booking.com from January 2015 to February 2022, including Senior Account Manager and Account Manager. Daisuke's experience also includes a tenure at Cathay Pacific Airways, where responsibilities as a Senior Customer Service Agent were fulfilled from May 2007 to December 2014. Daisuke holds a Bachelor's degree in Hospitality Administration/Management from the University of Nevada-Las Vegas, completed in 2006.