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Ivano Cislaghi is a seasoned IT professional with extensive experience in service management, project oversight, and technical consulting across various organizations. Currently serving as IT & Quality Advisory Privacy Senior Consultant at Crowe Bompani SpA and Italy Service Delivery Manager at Smartmatic since July 2017, Ivano has developed expertise in IT outsourcing, desktop management, help desk services, and network infrastructure. Previous roles include Service Manager at ESIET S.p.A, ICT Pre-Sales Manager as a freelancer, and Solution Manager at T-Systems, demonstrating a strong foundation in both technical and commercial aspects of IT services. Ivano began career as a telecommunications system engineer at Tanara S.n.c., where responsibilities included installation and maintenance of telephony systems.