Jack Forster is a Customer Success Manager at smartlox since March 2023, previously holding the same title at Arventa from May 2022 to February 2023. At Arventa, responsibilities included managing post-sales activities for a portfolio of 80 tier one accounts, developing success plans, delivering business reviews, and collaborating with cross-functional teams. Jack's earlier experience includes roles at Shine+ Drink, where responsibilities spanned customer and operation management to business development, achieving a notable NPS score of 75+ and growing brand presence. Additional experience includes a position as a Communications & Research Analyst at Moroku. Jack holds a degree from the University of Sydney and completed education at Sydney Grammar School.
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