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Laura M. has work experience at two companies. From July 2020 to April 2022, they worked at SmartHop as a Broker Onboarding Specialist. From April 2022 to March 2023, they were the Activation and Onboarding Lead at SmartHop. Currently, they are working as a Senior Customer Activation Specialist at SmartHop, starting in March 2023. Prior to SmartHop, Laura worked at Dedicated Ground Logistics (DGL) as an LTL Operations Supervisor from February 2019 to June 2020.

Laura M. attended Universidad EAN from 2013 to 2017, where they obtained a Bachelor's degree in Foreign Languages and Literatures, General. Additionally, Laura M. received a certification in English proficiency from EF Standard English Test (EF SET) in February 2023.