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Mahmoud Mazhar is a seasoned professional with diverse experience in business management and customer service. Currently serving as a Business Manager at Smarterminds since May 2023, Mahmoud focuses on guiding company growth, expanding the client base, and enhancing resource management. Previously, Mahmoud held positions such as Dutch Quality Coach at Teleperformance, where coaching techniques were applied to improve team performance, and as an Assistant Project Coordinator at the Ministry of Hajj and Umrah. Additional roles included Store Manager at Original Plus, Booking Specialist at Concentrix, and Community Relations Organizer at GCM, demonstrating a robust background in team leadership, project coordination, and customer service. Mahmoud holds an Associate's degree in Computer Systems Analysis from Trailhead by Salesforce and a Licence in Language Interpretation and Translation from Al-Azhar University.