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Francesca Gomez is a seasoned professional with extensive experience in digital risk management and operational risk frameworks across various industries. Currently, Francesca serves as Co-Founder and Director at Smarter Human, focusing on ethical AI and machine learning solutions. Previous roles include Digital Risk Consultant at HSBC and Head of Operational Risk at Tandem Bank, where Francesca developed critical risk management strategies. Francesca's background at Deloitte involved building digital risk service propositions for major clients, while a tenure at American Express included managing end-to-end controls for digital projects and enhancing operational risk frameworks. Francesca holds an MSc in Human Centred Computer Systems and a BSc in Artificial Intelligence from the University of Sussex, complemented by international academic experience in Spain.