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Dehan Basnayake is an accomplished executive with extensive experience in operations and customer experience management across various sectors. Currently serving as Chief Operating Officer at SmartEnergy.com since September 2018, Dehan has successfully led multiple departments focusing on strategy, customer care, quality assurance, and data analytics. Prior to this role, Dehan held significant positions at Sharecare, including Vice President of Provider Data Services, where responsibilities encompassed business and product strategy implementation. Dehan's earlier career includes leadership roles at HCPLexus, Main Street Direct, and Chequepoint USA, with a proven track record in managing operations, enhancing efficiency, and overseeing full P&L responsibilities. Educational qualifications include an MBA from St. John's University and a Bachelor's degree in International Relations from Alliant International University.