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Terry Carr is a seasoned IT professional with extensive experience in service delivery and management roles across various organizations. Currently serving as a Charity IT Specialist and Service Delivery Manager at Smartdesc since January 2021, Terry previously held positions such as Service Desk Manager at IDE Group, Account Run Lead at DXC Technology, and Service Desk Manager at CSC. Additionally, Terry has experience as a ServiceDesk Team Manager at Allianz Global Assistance UK and as an IT Procurement Officer at Mondial Assistance UK Ltd. Early career roles include Senior Analyst Manager at Balfour Kilpatrick Ltd and Computer Graphics Technician at Shima Seiki Europe. Terry's background in the IT sector is complemented by foundational education at Bydales Comprehensive.