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Marceline Fokoua is currently working as a Junior Service Delivery Manager at SMARTCIC Global Services. Prior to this role, Fokoua gained experience as a Service Desk Analyst at the same company, as well as working as a Customer Support Agent at BET-IBC. Fokoua also had a previous internship experience as Étudiant stagiaire at CAMTEL (Cameroon Telecommunications). Fokoua holds a Bachelor's degree in Mise en réseau de systèmes informatiques et télécommunications from the University of Buea.