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Jennifer Lowenthal began their work experience in 2007 at athenahealth, where they held various roles including Associate, Senior Product Marketing Associate, and Product Marketing Manager. In 2019, they joined SmartBear as a Senior Product Marketing Manager. Since then, they have progressed through the ranks, holding positions such as Associate Director of Product Marketing, Director of Product Marketing, and currently serves as the Senior Director of Product Marketing.

Jennifer Lowenthal attended Northwestern University from 2001 to 2005, where they received a Bachelor of Arts (BA) degree in History. In addition to their degree, they also obtained several certifications including Pricing Certification from Pragmatic Institute in 2021, Market Certification and Product Launch Certification from Pragmatic Institute (Pragmatic Marketing + TDI) in 2019, and they are a Marketing Accelerate Graduate from Vista Equity Partners.