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Esmeralda Gutiérrez is an experienced professional in the fields of accounting and quality assurance, currently serving as an Accounting Specialist and Purchasing Coordinator at Smart Wires Inc. since October 2019. Previously, Gutiérrez worked for Convergys from January 2012 to October 2019, progressing through roles such as Quality Assurance Supervisor, where responsibilities included leading a team of Quality Evaluators in Manila, driving performance initiatives, and ensuring compliance with program goals. Gutiérrez has a Bachelor's degree in International Relations and Affairs from Universidad 'Francisco Gavidia' and holds a certification as a Bilingual Technical Assistant in English and Microsoft Office.