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Jake Whitlow has extensive experience in program management, product ownership, and agile coaching. Jake has worked with companies such as Smart Resources VA, WellPoint, HMC, Capital One, and Pembrooke Occupational Health in various technical and analytical roles. With a postgraduate degree in Information Technology from Virginia Commonwealth University, Jake has a strong background in IT budget management, resource management, and establishing Agile development environments. Their primary goal as an agile coach is to enable more effective and cohesive teams, leading to better outcomes for customers.