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Michael Dulpers is an experienced Senior Software QA Engineer at Smart Communications, where employment commenced in September 2016, focused on innovative cloud-enabled solutions for businesses. Prior to this role, Michael served as a Senior QA Analyst at Thunderhead.com from March 2011 to September 2016, contributing to customer experience management solutions. Michael's career began with roles at SERENA SOFTWARE as a Senior Software QA Test Engineer from July 1999 to February 2011, and as a QA Test Engineer at Alpha CRC from 1997 to 1999, after an initial position as a Software Analyst at Longman Logotron in 1997. Educational background includes studying at Swansea University from 1988 to 1992 and attending Anglo American School from 1983 to 1985, as well as Deutsche Schule Barcelona from 1977 to 1983.