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Jake Harris is a Solutions Architect at Smart Circle International since March 2018, specializing in designing and maintaining Salesforce.com solutions for sales operations. Harris has extensive experience as a Manager at 210 Technology, LLC, providing Salesforce.com implementation, custom applications, web hosting, mobile device support, and network setup since January 2009. Prior to these roles, Harris served as Sr. Director of Information Services and Director of Business Intelligence at 2020 Companies, where responsibilities included systems support, business intelligence, Salesforce.com administration, and performance analytics. Earlier career experience includes serving as Business Manager/Systems Administrator at Reese Teleservices from February 2000 to June 2008. Educational background includes a degree in Business Administration from Southern Local Jr/Sr High School and studies at DeVry University.