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Xavier S Raj is an experienced professional in technical support and customer success, currently serving as Senior Director of Enterprise Technical Support and Supportability in the Customer Success Group at Smarsh since April 2024. Previously, Xavier held the position of Vice President of Technical Solutions and Support at Databricks from April 2022 to March 2024, and prior to that, served as Senior Director of Enterprise Technical Support at Smarsh. Additional experience includes key roles at SplineAI Tech Pvt Ltd, Microsoft Corporation, and Decatrend Technologies Pvt. Ltd, encompassing leadership responsibilities in operations, product technical support, and project management. Xavier's educational background includes a degree from the University of Madras.