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Torben Creemer is an experienced Customer Onboarding Manager at smapOne AG since June 2021, bringing a strong background in service management from previous roles at acmeo GmbH. At acmeo GmbH, Torben held various positions, including Produktverantwortlicher Service-Management, where responsibilities included product management, process consulting, and escalation management. As a Pre- und Post-Sales Consultant, Torben executed customer projects and provided consulting before contract signing, as well as support during implementation. Additionally, in the role of Partnerentwicklung Service Management, responsibilities encompassed initial discussions, requirements analysis, and existing customer support in the service management field.