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Rafael Henrique da Silva Delfonso has extensive experience in the field of logistics and maintenance, currently serving as Coordenador de manutenção at Small Distribuidora de Derivados de Petróleo since November 2012, following a role as Analista de Estoques Pleno. Prior to this, Rafael worked at Rede Energia S.A. from August 2008 to January 2012, providing customer service support in a call center for high and low tension clients, with a strong focus on technical standards and compliance with ANEEL regulations, quality policies, and ISO 9001 standards. Educational credentials include a degree in Logística, Gestão da Cadeia de Suprimentos e Logística from UniCesumar (January 2021 - December 2022) and incomplete studies in Direito at Universidade do Oeste Paulista (2007 - 2011).