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Shannon Neff began their work experience in 2018 as a Food Server and Social Media Promoter at Hershey's Ice Cream. Shannon worked in this role from June 2018 to July 2020. In 2020, they joined F*ck It Won't Cut It as a Design Intern, where they worked from September 2020 to May 2021. Simultaneously, in September 2020, they also became an Art Director at Boston University AdLab and held this position until November 2021. Currently, Shannon is working at Small Army, a FINN Partners Company, where they started as an Associate Art Director in November 2021 and was promoted to Art Director in November 2022.

Shannon Neff obtained a Bachelor of Fine Arts degree in Graphic Design from Boston University from 2017 to 2021. Prior to that, they received a High School Diploma from The Tatnall School between 2014 and 2017.