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Alfred Porcaro has extensive experience in customer service and information technology management. Currently serving as a Customer Success Manager at Slipstream IT since April 2021, Alfred previously held the role of IT NOC/Helpdesk Manager at KYOCERA Document Solutions America, Inc. from October 2019 to April 2021. Additionally, Alfred worked as an IT Helpdesk Supervisor at Navisite from November 2010 to October 2018, demonstrating a strong background in support and operational leadership within the IT sector.