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Susan Weaver has over 20 years of work experience in the financial industry. Susan began their career at Vanguard as a Retirement Trainer for Vanguard University from 1999 to 2006. Susan then joined Capital Group as a Facilitation Specialist, where they streamlined business operations and led associate teams. From 2013 to 2019, Susan worked at MassMutual, first as a Learning and Performance Consultant, where they built the training department and onboarded employees, and later as a Director of MMUS Insurance Operations, where they supervised contact center teams and implemented a quality assurance program. Currently, Susan is at Slavic401k as the Senior Vice President of Client and Customer Service, where they lead various business units and implements innovative solutions to enhance client support.

Susan Weaver obtained a Bachelor of Science (B.S.) degree in Business Administration and Management, General from the University of Phoenix in 2014. In terms of additional certifications, they received the Crucial Accountability certification from VitalSmarts in October 2020. In August 2015, they obtained the Advanced Instructional Design certification from Langevin Learning Services. Susan also acquired the Crucial Conversations certification from VitalSmarts in June 2014. Additionally, they obtained certifications in Managing Individual Transitions and Managing Organizational Transitions from Linkage, Inc. in February 2014. Susan's earliest certification, Series 6 & 63, was obtained from FINRA in 2002, though the exact timing is unknown.