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Dao Nguyen joined SkyTeam in September 2014. He is responsible for evaluating and managing the recruitment process of any prospective member joining the alliance, as well as improving members’ synergies by developing the intra-alliance cooperation. Dao is also responsible for the Supervisory and Governing Boards, the two highest decision making organs within the alliance, in addition to the day-to-day administration with the Alliance Operations team. A graduate of French Engineering School and a holder of a Masters Degree in Business Administration, Dao began working for Air France in 1996 where he held several positions in Pricing & Revenue Management, Network, Alliance and Commercial. He was involved in the Air France – KLM merger and is used to working in a multi-cultural environment.