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Justin Marshall has a diverse work experience spanning multiple industries. Justin most recently worked at Skynamo as the Head of Customer Experience. Prior to that, they served as the Head of Operations at Revlogs (Pty) Ltd, where they were responsible for warehouse, logistics, and service center operations. At Pepkor Speciality, they held the role of Customer Experience, and at Kalahari.com, they were the Customer Experience Manager, overseeing supply chain and contact center operations. Justin also worked at adidas as a Supply Chain Experience Manager, managing customer service and sales administration teams. Furthermore, they have experience in business development, having worked as a Business Development Manager at Leapfrog Property Group and as a Franchise Development Consultant at RE/MAX Property Group. Their early career includes roles such as Franchise Owner at Leapfrog Property Group - Woodstock and Operations Analyst at John Lewis.

Justin Marshall completed a Post Graduate Diploma in Management Practices with a focus on Inclusive Innovation & Entrepreneurship at the Graduate School of Business - University of Cape Town from 2015 to 2016. Justin matriculated at Sandringham High School in 1994. Additionally, they received eCommerce Executive Education at Naspers.Harvard Business School, although the specific dates of their education were not provided.